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  • Do I need a consultation before treatment?
    If you are not sure what you need, the consultation will clarify your all the questions you might have. Clients will need a full consultation if they are new to the clinic or have not had any facials or treatments in the clinic during the past 12 months. The initial consultation is conducted by Ruth, founder of Chemist & Co, pharmacist and health coach. This is a crucial stage of your treatment plan, as it centres around you, the client. We will look at your medical/medication history and discuss skincare and your home care routines. Every case is unique, and based on what’s most important for you, we can then work out a plan using one or more of our technologies, together with skincare recommendations and other medically evidenced advice. Any facials or treatments using Fractional Laser and IPL will need a consultation and a patch test one week before any facial or treatment. LED Phototherapy and Radio Frequency do not require a patch test so the consultation can take place before the first booked facial or treatment.
  • Am I suitable for treatment?
    There are a few situations where IPL, Laser and LED Phototherapy are contraindicated for treatment. This can be determined during the initial free consultation. In the unlikely event that one is not suitable, we’ll discuss what other technologies and treatments we can help you with.
  • Is it beneficial to combine technologies?
    Yes! We add LED Phototherapy to every IPL or Laser treatment. We will discuss this during the consultation.
  • Can I try one session?
    Yes! Booking a facial is a perfect way of trialling our technologies and pampering your skin at the same time!
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth. Treatments: Ruth or a member of our medical team.
  • Pricing
    We’ll be able to advise during the consultation, but you can have a look at our technology pages for an indication. We want to help our clients' skin looking the best all year round so we have worked out package deals for 3 or more booked sessions. We also have payment plans which we can discuss during the consultation.
  • Do I need a consultation before treatment?
    Yes. The initial consultation is always conducted by Ruth, owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is important to assess your needs, medication, and medical history and to confirm the appropriate treatments and technology for you. Outcome, possible side effects and after-care will be discussed. This consultation is centred around you, and a treatment plan will be suggested at the end of the session.
  • Am I suitable for treatment?
    There are very few circumstances where LED phototherapy is contraindicated. This will be discussed during our free consultation.
  • Can I try one session?
    Yes - We offer one treatment session for £25 after our free consultation. Or you can book one of our LED Phototherapy facials for a pamper & treat session.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan : Ruth (Pharmacist and Chemist & Co founder) All our treatments are carried out by our team of experienced healthcare professionals, so you know you are always in safe hands.
  • Do I need a consultation before treatment?
    Yes. The initial consultation is always conducted by Ruth, owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is important to assess your needs, medication, and medical history and to confirm the appropriate treatments and technology for you. Outcome, possible side effects and after-care will be discussed. This consultation is centred around you, and a treatment plan will be suggested at the end of the session.
  • Am I suitable for treatment?
    There are a few situations where IPL and LED Phototherapy are contraindicated for treatment. This can be determined during the initial free consultation. If IPL is not suitable, we’ll discuss what other technologies and treatments we can help you with.
  • Is it beneficial to combine technologies?
    Yes! We add LED Phototherapy to every IPL treatment. This will be discussed during the consultation.
  • Can I try one session?
    Yes - choose between separate treatments or a facial.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth. Treatments: Ruth or a member of our medical team.
  • Pricing
    We’ll be able to advise during the consultation, but you can have a look at our technology pages for an indication. We do work out discounted packages to make this treatment available for as many customers as possible. We also have payment plans which we can discuss during the consultation.
  • Ageing Skin
    Lines & Wrinkles, Menopause, Lax & Thinning Skin
  • Compromised Skin
    Eczema & Psoriasis / Dermatitis / Dry & Dehydrated Skin / Sensitive Skin / Post Treatment / Stressed Skin / Itchy Skin / Sore Skin.
  • Pigmentation
    Sun Damage / Sun Spots / Age Spots / Solar Lentigines / Melasma / Post-Inflammatory Hyperpigmentation / Ephelides or Freckles / Uneven Skin Tone
  • Problem Skin
    Teenage Spots / Acne / Congested Skin / Oily Skin / Menopause Outbreaks
  • Texture Problems
    Acne Scars / Trauma / Surgical Scars / Atrophic Scars / Keloid Scars / Hypertrophic Scars/ Stretch Marks / Open Pores
  • Vascular Issues
    Facial Thread Veins, Redness, Rosacea, Telangiectasia, Spider Veins, Broken Capillaries, Campbell de Morgan Spots / Cherry Angiomas
  • Is the treatment uncomfortable?
    RF treatments are usually described as pleasant sensations of heating. No Local Anaesthetic Required.
  • How will my face look after treatment?
    Your face might look flushed for a few hours after RF. However, we always combine RF treatment with LED Phototherapy to minimise this.
  • Recovery?
    Recovery is immediate.
  • How many treatments are needed?
    An initial 3-6 treatments are often required to achieve new collagen growth in the treatment area. Maintenance treatments maintain regular collagen production. We recommend every 2-3 months, but you can alter/combine treatments with our other technologies. Our Remodel Facial is perfect before a special event!
  • How far apart are treatments?
    2-4 weeks.
  • How long before a special event can I have this treatment?
    For best results, on the same day or the day before the event. Combine with LED Phototherapy for maximum effect. If you’re trying RF treatment or facial for the first time before an event, we’ll modify the setting accordingly.
  • Is it beneficial to combine RF with other technologies?
    YES! We add LED Phototherapy to every RF treatment. RF works brilliantly with IPL and Fractional Laser in our Anti-Aging Treatment Regimes. (link to the page).
  • Do I need a consultation before treatment?
    Yes. Consultations are always conducted by Ruth, the owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is essential to assess your medication needs and medical history to confirm appropriate treatments and technology. We will suggest a treatment plan at the end of your consultation session. You do not need a patch test for Radio Frequency. The free consultation is 15 mins by zoom/phone or 30mins in our clinic.
  • Am I suitable for treatment?
    There are a few situations where RF is contraindicated for treatment. Your suitability is determined during the initial free consultation. In the unlikely event that RF is not suitable, we’ll discuss alternative technologies and treatments.
  • Can I try just one session?
    YES! - choose between different treatments or a facial.
  • Who conducts the treatments?
    Initial Consultation and Treatment Plan: Ruth. Treatments: Ruth or a member of our medical team.
  • How many treatments are needed?
    The total number of treatments will vary depending upon the indication. For example, a single treatment may be all that is required for a small lesion, such as a spider naevus or small thread vein. In contrast, conditions such as Port Wine Stains and Rosacea may require up to six sessions (with maintenance treatments every six to twelve months for Rosacea clients). We can advise during the initial consultation. Maintenance for chronic conditions and anti-ageing: it is recommended that clients continue with a treatment every two to six months once the initial course has finished.
  • Does it feel uncomfortable?
    IPL treatment can be mildly uncomfortably, and the sensation is often likened to snapping the skin with an elastic band. Therefore, we cool the skin to make it more comfortable. We will advise about this during our consultation and patch test. No anaesthetic is needed.
  • How will my face look after treatment?
    You might experience mild swelling with a ‘sunburnt’ sensation in the treatment area. Any pigmentation might look darker during the recovery period. Every IPL session includes LED Phototherapy to speed up recovery time.
  • Recovery?
    Up to 24 - 48h with slight bruising/crusting depending on the treatment intensity.
  • How many treatments are needed?
    The total number of treatments will vary depending upon the indication. For example, a single treatment may be all that is required for a small lesion, such as a spider naevus or small thread vein. In contrast, conditions such as Port Wine Stains and Rosacea may require up to six sessions (with maintenance treatments every six to twelve months for Rosacea clients). We can advise during the initial consultation. Maintenance for chronic conditions and anti-ageing: it is recommended that clients continue with a treatment every two to six months once the initial course has finished.
  • How far apart are treatments?
    Four weeks for initial treatments. Results can last for several months after IPL treatments. However, as with any skincare treatment, maintenance sessions are recommended every three months (varies) to ensure long-lasting results.
  • How long before a special event can I have this treatment?
    Facial Sessions: around 15 days. Treatments: discussed during consultation.
  • Is it beneficial to combine IPL with other technologies?
    Yes! We add LED Phototherapy to every IPL treatment. IPL works brilliantly with RF and Fractional Laser in our Anti-Aging Treatment Regimes. (Link to Page)
  • Do I need a consultation before treatment?
    Yes. The consultation is always conducted by Ruth, owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is essential to assess your needs, medication, and medical history and confirm the appropriate treatments and technology. Outcome: possible side effects and after-care is discussed. This consultation is centred around you, and a treatment plan will be suggested at the end of the session. A patch test is required for IPL. The free consultation is 15 mins by zoom/phone or 30mins in our clinic.
  • Am I suitable for treatment?
    There are a few situations where IPL is contraindicated for treatment. This can be determined during the initial free consultation. If IPL is not suitable, we’ll discuss what other technologies and treatments will help your condition.
  • Can I try just one session?
    Yes! Choose between different treatments or a facial.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth Treatments: Ruth or a member of our medical team.
  • Does it feel uncomfortable?
    Not at all. This treatment is completely painless.
  • How will my face/skin look after treatment?
    Refreshed, soothed and rejuvenated.
  • Recovery time?
    Immediate
  • How many treatments are needed?
    Initial treatment of 10 sessions is recommended if using LED Phototherapy as a stand-alone treatment.
  • How far apart are treatments?
    Treatments can be as close as every other day if needed.
  • How long before a special event can I have this treatment?
    You can book your treatment on the day or a day before the event.
  • Is it beneficial to combine LED Phototherapy with other technologies?
    Yes! We add 10mins of LED Phototherapy to all our other treatments to maximise the effect or calm the skin after the more invasive treatments. You can also alternate full sessions (20mins) with the other treatments.
  • Do I need a consultation before treatment?
    Yes. Consultations are always conducted by Ruth, owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is important to assess your needs, medication, and medical history and confirm the appropriate treatments and technology for you. Then, the outcome of the treatment, possible side effects and after-care will be discussed with Ruth. This consultation is centred around you, and a treatment plan will be suggested at the end of the session. The free consultation is 15 mins by zoom/phone or 30mins in our clinic.
  • Am I suitable for treatment?
    There are a few situations where LED Phototherapy is contraindicated for treatment. This can be determined during the initial free consultation. If IPL is not suitable, we’ll discuss what other technologies and treatments will help your condition.
  • Can I try just one session?
    Yes! We offer 50% off one treatment as a trial.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth Treatments: Ruth or a member of our medical team.
  • Does it feel uncomfortable?
    A warm, heating sensation is felt during treatment, with some mild stinging. After the treatment, the skin can be quite hot, so cooling packs are often utilised to minimise discomfort. The sensation is often likened to snapping the skin with an elastic band. We will advise about this during our consultation and patch test. No anaesthetic is needed. For treatments, the laser is passed twice (sometimes three) over the treated area. The facial treatment is one pass.
  • How will my face look after treatment?
    You will experience a mild sunburnt sensation for a few hours after treatment, and the skin may be red for 1 to 2 days. This is a normal sign that the skin is healing at a deep level. Swelling is likely but minimal and resolves in 2 to 3 days. As the healing process occurs, your skin may have a ‘bronzed’ appearance that lasts from 3 to 10 days, depending on the treatment level. Your skin will naturally exfoliate and may flake as if you had a mild sunburn. Every Fractional Laser Treatment session is followed by LED Phototherapy to speed up recovery time.
  • Recovery?
    3 - 5 days
  • How many treatments are needed?
    The total number of treatments will vary depending upon the indication, but on average, 3 - 5 sessions are enough. We can advise during the initial consultation. Maintenance for chronic conditions and anti-ageing: it is recommended that clients continue with a treatment every two to six months once the initial course has finished.
  • How far apart are treatments?
    Four weeks for initial treatments. Results can last for several months after Fractional Laser treatments. However, as with any skincare treatment, maintenance sessions are recommended every three months (varies) to ensure long-lasting results.
  • How long before a special event can I have this treatment?
    Facial Sessions: around seven days. Treatments: discussed during the consultation.
  • Is it beneficial to combine Fractional Laser with other technologies?
    Yes! We add LED Phototherapy to every Fractional Laser treatment. Fractional laser works brilliantly with RF and IPL in our Anti-Aging Treatment Regimes. (Link to Page)
  • Do I need a consultation before treatment?
    Yes. Consultations are always conducted by Ruth, owner of Chemist & Co. Ruth is a registered pharmacist and qualified Health Coach. The initial consultation is important to assess your needs, medication, and medical history and confirm the appropriate treatments and technology for you. Then, the outcome of the treatment, possible side effects and after-care will be discussed with Ruth. This consultation is centred around you, and a treatment plan will be suggested at the end of the session. The free consultation is 15 mins by zoom/phone or 30mins in our clinic.
  • Am I suitable for treatment?
    There are a few situations where Fractional Laser is contraindicated for treatment. This can be determined during the initial free consultation. In the unlikely event it is not suitable, we’ll discuss what other technologies and treatments we can help you with.
  • Can I try just one session?
    Yes - choose between separate treatments or a facial.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth. Treatments: Ruth or a member of our medical team.
  • Do I need a consultation before treatment?
    The initial consultation is conducted by Ruth, founder of Chemist & Co, pharmacist and health coach. The consultation is an important stage of your treatment plan, as it centres around you, the client. We will look at your medical/medication history and discuss skincare and your home care routines. Every case is unique, and based on what’s most important for you, we can then work out a plan using one or more of our technologies, together with skincare recommendations and other medically evidenced advice.
  • Am I suitable for treatment?
    There are a few situations where IPL and LED Phototherapy are contraindicated for treatment. This can be determined during the initial free consultation. In the unlikely event that IPL is not suitable, we’ll discuss what other technologies and treatments we can help you with.
  • Is it beneficial to combine technologies?
    Yes! We add LED Phototherapy to every IPL treatment. All this will be discussed during the consultation.
  • Can I try one session?
    Yes - choose between separate treatments or a facial.
  • Who conducts the treatments?
    Initial Consultation & Treatment Plan: Ruth. Treatments: Ruth or a member of our medical team.
  • Pricing
    We’ll be able to advise during the consultation, but you can have a look at our technology pages for an indication. We do work out discounted packages to make this treatment available for as many customers as possible. We also have in place payment plans which we can discuss during the consultation.
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